Common purchase queries answered
Orders and Shipping
It takes usually 1-3 business days with Germany and depending on the destination 5-15 business days internationally.
Please get in touch with us at support@secondwavesurfing.com
After your order is shipped, you will receive an e-mail with the tracking ID and link.
We currently ship to the European Union as well as Switzerland.
Due to the results of the Brexit we are currently not shipping to the UK.
In general, all items will come from our warehouse in one package.
We do not have a shop at this time, however if you live in Munich and don’t want to wait for shipping for your order, we are happy to meet with you! Contact us to schedule a time to meet up!
Are you a surf club, shop/retailer, or group of friends looking to make a larger order? Please contact us for more information about discounts or deals on larger orders!
If you need to swap an item
Returns and Exchanges
You can return the products within one month. Read more…
We can easily exchange the product, please write us an e-mail with the order number and wrong item at support@secondwavesurfing.com
Please write us an e-mail with the order number and a picture of the damage at support@secondwavesurfing.com
After authorization, please send the package to:
Second Wave Surfing
Michael Schmidt
Lothstr. 72
80797 Munich
You can write us e-mail to support@secondwavesurfing.com and we will get back to within one business day.
Please get in touch with us at support@secondwavesurfing.com
Please get in touch with us at support@secondwavesurfing.com
You can enter the waiting list if an item is currently not available. For new product releases a pre-order will be available.